1. Open the Stewart App and select the credit option. Once the app loads into the item entry screen, scan or enter your items for credit.
2. Once you have scanned/entered an item you should see a screen with options:

Requirements:

1. Alerting you that before credit can be assigned there are required fields that need attention.


2. Allows for “FULL” or “BRKN” cases.


3. Item Order History


4. Return to Warehouse options


5. Reason Code for returns.


*Once you have completed the required information, click “DONE”.

3. Once you have completed all return/credit items and their corresponding requirements, click on the three bars in the top left-hand corner of the application and select “Specials & Order Information”

4. Click on “Assigned Customer(s) option and select the appropriate customer from the listing. Then click on the “Comments:” option and enter the special instructions/comments that are for credit purposes. i.e. Two totes and one bundle. Then click the “BACK” button.


5. After you have entered all items for Credit, you should now be at this screen below:
*Hint: Click on the white area above the numbers and you will see the totals and other information.
6. At this point you may click on the three horizontal bars and select “Print Receipt”.

*Make sure to have your printer already paired with your Honeywell and the Stewart App can see your printer. Here is the support article for that.
7. Once you have printed all receipts, then click on the “Check Out” option, and then “Submit Selected”. 

This will trigger a confirmation sequence in which you will receive a confirmation number and completion for the credit process.